FAQs

DNA Active Lifestyle Outfitters

  • Do you offer shoe fittings?

    Indeed, DNA Active Lifestyle Outfitters provides shoe fittings for all our customers. We're recognized as a leading athletic footwear store, committed to ensuring your shoes fit perfectly.
  • What is the benefit of a shoe fitting?

    A proper shoe fitting ensures you get the right size, support, and comfort. This helps minimize the risk of foot discomfort, blisters, and potential injuries. Our specialty lies in high-quality hiking shoes that provide excellent protection and stability for your adventures.
  • What's the most comfortable shoe?

    The most comfortable shoe varies from person to person. We need to examine your feet and assess your needs before we can recommend the ideal shoe. Our store offers an extensive range of running shoes for you to try on and find your perfect match.
  • When is it time to get new shoes?

    We'd be happy to examine your current shoes and advise if it's time for a replacement. For reference, men's running shoes typically weigh about 9.8 oz, while women's average 8.4 oz. Regardless of gender, we dedicate time to finding the perfect pair of running shoes for each customer.
  • What is the best shoe brand?

    The best shoe brand depends on your individual requirements. Various brands excel in comfort, durability, and style. We stock a wide selection of running shoes suitable for both indoor and outdoor use to cater to diverse preferences.
  • Do I need to schedule an appointment?

    There's no need for an appointment. We're always ready to assist walk-in customers at our store.
  • Do you have a return policy?

    We offer a 30-day return policy. We appreciate if you can return the shoes in their original packaging.
  • Do you offer special orders for items not in stock?

    Certainly, at DNA, we can place special orders for items that are currently out of stock.
  • Can I try out the shoes before making the purchase?

    Absolutely, we encourage customers to try on shoes before purchasing. As a leading athletic footwear store, we prioritize your satisfaction and comfort.
  • Do you carry small and large sizes in a variety of widths?

    Yes, we stock a range of sizes, including small and large, in various widths. Our inventory includes a diverse selection of hiking shoes for both men and women.